Privacy Policy

We collect information you provide directly to us when you register for an account, including your name, email address, and club affiliation. For players and families, we collect information provided during registration including player names, dates of birth, guardian contacts, and medical notes.

We also automatically collect certain information when you use the platform, such as your device type, browser, and usage data, to improve our services and ensure security.

We use the information we collect to provide and manage club operations including registration, scheduling, team management, communication, and payment processing.

We may use your email address to send you important notifications about registrations, schedules, payments, and platform updates. You can opt out of non-essential communications at any time.

We do not sell or rent your personal information to third parties. We share information only with your club's authorized staff, coaches, and administrators who need it to manage club operations.

We may share information with service providers who help us operate the platform (such as payment processors and email providers) under strict data protection agreements.

We implement industry-standard security measures to protect your personal information, including encryption in transit and at rest, role-based access controls, and regular security reviews.

Each club's data is isolated and accessible only to authorized users within that club or platform administrators.

You have the right to access, correct, or delete your personal information. You can update your profile information directly in the platform or contact your club administrator for assistance.

You may request a copy of your data or ask us to restrict or stop processing your information, subject to applicable laws.

Our platform is used by youth sports clubs and collects information about minors through their parents or legal guardians. We do not knowingly collect information directly from children under 13 without parental consent.

Guardians control what information is shared about their players and can request deletion at any time.

We retain your information for as long as your account is active or as needed to provide services. Registration and payment records are retained per legal and accounting requirements.

When you request account deletion, we remove personally identifiable information within 30 days, subject to legal retention obligations.

If you have questions about this Privacy Policy or your personal data, contact your club administrator or Club Rudder support.